Bluerock Respects Your Privacy

This Privacy Policy describes how we protect your personal and financial information that we collect in the course of providing our financial services. The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Income
  • Employment and Residential Information
  • Account Money and Security Balances
  • Transaction Detail History
  • Investment Objectives, Goals, & Risk Tolerance
  • Credit History and Credit Scores

Bluerock does not disclose any nonpublic information about our customers or former customers to anyone, except as permitted or required by law. For example, we disclose information, as permitted by law, to our affiliates for everyday business purposes — the actions necessary by financial companies to run their business and manage customer accounts, such as processing transactions, mailing, and auditing services, providing information to credit bureaus, responding to court orders and legal investigations. These companies are required to sign strict confidentiality agreements with Bluerock. In addition, we disclose information, as permitted or required by law, to governmental and regulatory agencies such as the Securities and Exchange Commission (―SEC) and the Internal Revenue Service (―IRS). We will make disclosures to comply with a legal summons, court order, subpoena or similar legal process, fraud investigation, audit or examination. Finally, we are permitted to disclosure information if you have provided your consent.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Bluerock will provide notice of our privacy policy annually as long as you maintain an account with us. Bluerock reserves the right to make changes to this policy. You can always review our current policy by contacting us for a copy.

Cookies

This policy explains how cookies are used on this website. This policy may be amended or updated from time to time to reflect changes in our practices or changes in applicable law. We encourage you to read this policy carefully and regularly check this page to review any changes we may make. By using this site, you agree to Bluerock’s use of cookies on your device in accordance with the terms of this policy. If you do not wish to accept cookies from this site, please either disable cookies or refrain from using this site.

What are Cookies?
A cookie is a small text-only file of information that is sent or transferred to your device (such as your computer, smartphone or other web-enabled device) when you access a website. Cookies allow the website to recognize your device when you revisit and remember certain information about your prior visit such as which pages you visited, choices you made from menus and the time and the date of your visit. Among other things, cookies help us evaluate what parts of our websites are useful and which need improvement.

What Types of Cookies Do We Use?
The main types of cookies we use on our website are:

  • Strictly Necessary cookies allow the technical operation of our website. Some may also increase the usability of our website by remembering your choices. You may be able to disable some or all necessary cookies by adjusting your browser settings. If you choose to do so, however, you may experience reduced functionality or be prevented from using our website altogether.
  • Performance (Session) cookies help us enhance the performance and usability of our website. Performance (session) cookies are enabled by default. Their purpose is to help individual webpages load faster, improve navigation, but do not collect personal information. If you choose not to accept these cookies you may experience less than optimal performance.
  • Analytics cookies help us ensure that we understand our audience as clearly as possible, and that any information that is provided to you in as relevant as possible to your interests and preferences. These cookies collect data such as clicks, preferences, device specifications, location and search history.
  • Advertising/Marketing cookies help us evaluate the effectiveness of our marketing campaigns or to provide better targeting for marketing. These cookies may collect personal data such as your information through form submissions, as well as information about how you interact with our website and/or marketing materials (i.e. email newsletters, notices, and/or press releases).

First Party and Third-Party Cookies
Cookies can be set by the operator of the websites you visit or by third parties that may or may not have a relationship with that operator. First party cookies are set by the operator to father information for use by the operator. For example, we set first party cookies that help us evaluate whether our website is performing as intended. In addition to cookies which send information to us, our website also uses cookies to collect information and send it to third parties. These are third party cookies and are set by an external organization. An example of this is Google Analytics (first party cookies). We use Google Analytics to help collect and compile information like the number of visitors to our site, where visitors have come to the site from and the pages they have visited. Where this site allows third party cookies to be set or you access other websites from our site using the links provided, please note that these websites will use cookies in accordance with their own cookies policy which may differ from ours. You may be able to block first and third-party cookies through your browser settings.

Using information
In addition to the uses described above, we use information for purposes as allowed by law such as: servicing; communicating with you (e.g. email, SMS messages, and/or phone calls); improving our Site, products, or services; legal compliance; risk control; information security; anti-fraud purposes; marketing or personalizing the presentation of our products and services to you; or tracking email access or website usage, such as number of hits, pages visited, and the length of user sessions in order to evaluate the usefulness of our sites. To stop receiving email notifications, please click the “Unsubscribe” link within the message. To opt-out of SMS messages, please reply with “STOP” to the message. We do not share phone numbers collected for SMS consent or communications with third parties or affiliates for marketing purposes.

Last updated: July 24, 2024